Summary of Key Points
This summary provides key points from our Privacy Notice. You can find out more details about any of these topics by reviewing the full policy sections below.
- •Personal Information Processing: We process personal information depending on how you interact with us, including names, email addresses, contact preferences, and user-generated content.
- •Third-Party Services: We may receive information from authentication providers like Google and payment processors like Stripe.
- •Information Security: We implement technical and organizational security measures to protect your data, though no system is 100% secure.
- •Your Rights: Depending on your location, you may have the right to access, correct, or delete your personal information.
1. What Information Do We Collect?
Personal Information You Provide
We collect personal information that you voluntarily provide when you register, express interest in our products, participate in activities, or contact us. This may include:
- ✓Names
- ✓Email addresses
- ✓Contact preferences
- ✓Usernames
- ✓User-generated content (chat messages, prompts, and responses)
- ✓Payment information (processed by Stripe)
Information Automatically Collected
We automatically collect certain information when you visit or use our Services, including:
- ✓IP addresses
- ✓Browser and device characteristics
- ✓Operating system
- ✓Language preferences
- ✓Log and usage data
- ✓Location information (inferred from IP address)
2. How Do We Process Your Information?
We process your information for various purposes, including:
- 1.Facilitating account creation and authentication
- 2.Delivering and facilitating service delivery
- 3.Responding to user inquiries and offering support
- 4.Sending administrative information about products and services
- 5.Fulfilling and managing orders and payments
- 6.Protecting our Services from fraud and security threats
- 7.Identifying usage trends to improve Services
- 8.Service reliability, security, and improvement
3. Legal Bases for Processing
We process your personal information based on valid legal grounds, including:
Consent
We may process your information with your permission, which you can withdraw at any time.
Performance of a Contract
We process information necessary to fulfill our contractual obligations to you.
Legitimate Interests
We process information to achieve legitimate business interests that do not outweigh your rights.
Legal Obligations
We process information to comply with legal obligations and regulatory requirements.
Vital Interests
We process information when necessary to protect your vital interests or the interests of others.
6. Do We Offer AI-Based Products?
Yes, we offer products, features, and tools powered by artificial intelligence, machine learning, and similar technologies. We partner with AI Service Providers including OpenAI, Anthropic, Google Cloud AI, Groq, and Hugging Face.
How to Opt Out
You can stop using AI features, avoid submitting personal information in prompts, delete chats in the product UI, or contact us to request account deletion.
8. International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country.
9. How Long Do We Keep Your Information?
We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this policy. You can request deletion of your data at any time.
10. How Do We Keep Your Information Safe?
We implement appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission is 100% secure. We recommend accessing our Services only through secure environments.
We cannot guarantee that unauthorized parties will not be able to defeat our security measures. You use our Services at your own risk.
11. Information from Minors
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such collection, we will delete the information promptly.
12. What Are Your Privacy Rights?
Depending on your location, you may have certain rights including:
- →Right to access and obtain a copy of your personal information
- →Right to request rectification or erasure
- →Right to restrict processing of your information
- →Right to data portability (where applicable)
- →Right not to be subject to automated decision-making
- →Right to withdraw your consent
- →Right to complain to data protection authorities (in EEA/UK)
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: info@genzoic.com
Company: Genzoic Inc.
7. Social Login Information
We may offer social login options for your convenience. When you use social login, the provider shares certain information with us based on your privacy settings with that service.